Solutions for Service Providers

RiskView Modules for Service Providers include:

To compete in today’s commercial markets, you need to achieve the five nines of service availability. Chronic outages are driving most service providers well below the five nines.

The RiskView framework and visualization engine uses next-generation data aggregation and correlation to help you identify chronically failing equipment, to prioritize preventative maintenance, and prevent outages. You will find that many outages are under the radar and hurting you more than you might think.

RiskView identifies how outages and risks map together. By analyzing both outage events and the metrics associated with them, RiskView can quickly isolate specific drivers of material outages – the outages that matter. This helps you recognize patterns of system-wide issues in the service delivery infrastructure, prioritize preventative maintenance, and reduce truck rolls and repeat service calls.

RiskView has demonstrated dramatically reduced network outages and a significant reduction of related calls and costs. Risks results achieved by RiskView include:

  • Reduced subscriber outage minutes on high-risk devices by an average of 85%
  • Quantification of user interface issues driving subscriber call volume
  • Identification of DNS config errors driving Voice over IP failures
  • Correlation of commercial power loss with battery failures for selective replacement
  • Correlation of subscriber video problems with infrastructure issues
  • Identification of specific cards, ports and and circuits with chronic failures.

For service providers, ROI is typically realized within one calendar quarter. We offer a RiskView template that enables us to collect your data and demonstrate the RiskView ROI within two weeks.

Contact us today for a Proof of Concept tailored to your business: infoatrev2dotcom  (infoatrev2dotcom)  , 914.614.8600.