Financial Model for Measuring Cost Savings Driven by Service Operations that Impact Customer Experience and Voluntary Disconnects | pdf | This article describes an automated, systemic solution for identifying hidden issues using existing data from the service delivery infrastructure – before they snowball into costly customer-impacting issues and voluntary disconnects. by Robert F. Cruickshank III, CEO Rev2 Broadband, the Journal
From SunGard | Newswire Link WAYNE, PA, MAY 10, 2012 — SunGard Availability Services today announced the refocusing of its consulting organization to improve the resilience of its clients’ operations. SunGard Consulting helps organizations build the most effective strategy for managing operational risk while ensuring availability through innovative business continuity strategies, enabling technologies such as cloud computing, and improving efficiencies
The BrightTALK series is conducted by McAfee, a Rev2 solution partner. This BrightTALK webinar features Rev2 CEO Robert Cruickshank. Joining Robert is Ed Barry, McAfee’s VP, Security Innovation Alliance. Topic: “Confront your most critical threats with business risk analytics.” To register and play, go to: http://www.brighttalk.com/webcast/1743/45775
“Prioritizing Undetected Service Outages,” by Robert F. Cruickshank III [pdf] HERTFORDSHIRE, U.K., MARCH 26, 2012 – Rev2, a rapidly growing Business Risk Analytics™ provider focused on delivering solutions that improve business performance, today announced the publication of a technical article by its Chief Technology Officer, Robert F. Cruickshank III, in the February issue of Broadband, the Journal of the SCTE.
451 Research by Andrew Hay [pdf]
SCTE/Rev2 Primer Helps MSOs Improve Dispatch Efficiency [Link to CED article] Download pdf The SCTE has just produced a video in its SCTE Primer Series that explains how cable companies can quickly save time and money in their field service operations. The Primer, presented by Rev2 CTO Robert Cruickshank III, describes a methodology that helps MSOs identify the source of
CABLE-TEC EXPO® ’11, ATLANTA, NOVEMBER 14, 2011 – Rev2, a rapidly growing risk management provider focused on delivering solutions that improve business performance, today announced that the Society of Cable Telecommunications Engineers (SCTE) has published a new video in its SCTE Primer Series. Developed in partnership with Rev2, the Primer answers the question posed by its title: “What is …
VALHALLA, N.Y., October 11, 2011 – Rev2, a rapidly growing risk management provider focused on delivering solutions that improve business performance, today announced that the Society of Cable Telecommunications Engineers (SCTE) has published a white paper that describes a solution to a major business/technology gap in service engineering operations at Multiple System Operators (Cable MSOs). Titled “Drill Here: Systemic Prioritization
Enterprise Risk Management Software Gaining Popularity [Link to CIO Update] “Risk management has classically revolved around spreadsheet activity, but now it’s cutting across every silo in the enterprise and into every corner of its realm,” said Robert Cruickshank, CTO of Rev2.
McAfee Risk & Compliance Sales Teaming Partners [Rev2 listing] McAfee press release Launches New “Security Connections” Webcast Series SANTA CLARA, CALIF., August 25, 2011 – McAfee today has announced that nine new partners have joined the Security Innovation Alliance (SIA), the McAfee technology partnering program. In addition, McAfee is also delivering enhanced resources for customers and partners by launching its